Bangladesh-matrimony.com - Privacy Policy

Effective Date: 2007-09-01
Last Updated: 2026-04-04

Bangladesh-matrimony.com ("we", "our", "us") operates a matrimonial and matchmaking platform across web and mobile applications. We are committed to protecting your privacy and handling your personal data in a transparent and secure manner.

1. Scope & Jurisdiction

This Privacy Policy applies to all users globally. Depending on your location, your data may be governed by applicable privacy laws including but not limited to:

• General Data Protection Regulation (GDPR) where applicable
• Other local data protection laws

By using our platform, you consent to the collection, use, and processing of your data as described in this policy.

2. Information We Collect

PRIVATE INFORMATION

Information that can identify or contact you:

• Name, email address, phone number
• Profile details (age, gender, marital status, preferences)
• Photos and uploaded content
• Verification data (phone verification, optional identity checks)
• Payment and transaction details (processed via third-party providers)

PUBLIC INFORMATION

Information displayed on your profile visible to other users, such as:

• Age, gender, height, preferences
• Profile descriptions and images

⚠️ Note: While we limit exposure, profile data may still indirectly identify individuals.

AGGREGATE & TECHNICAL DATA

• IP address, browser type, device data
• Usage behaviour, logs, analytics data

3. Legal Basis for Processing

We process your data based on:

• Your consent (registration, profile creation)
• Contractual necessity (providing matchmaking services)
• Legal obligations
• Legitimate interests (security, fraud prevention, service improvement)

4. How We Use Your Information

• To create and manage your account
• To match you with other users
• To enable messaging and communication
• To process payments and subscriptions
• To improve platform functionality and user experience
• To detect fraud, abuse, or policy violations
• To send operational and optional promotional communications

5. Data Sharing

We may share your data with:

• Payment processors (e.g., Stripe, PayPal)
• Cloud infrastructure providers (e.g., AWS)
• Analytics and service providers
• Law enforcement or regulators where required by law
• Affiliated entities under common ownership

We DO NOT sell your personal data to third parties.

6. Cross-Border Data Transfers

Your data may be stored or processed in countries outside your residence (e.g., cloud infrastructure providers). We take reasonable steps to ensure data protection standards are maintained.

7. Data Retention

• Active accounts: retained while your account is active
• Deleted accounts: removed or anonymised within a reasonable timeframe
• Logs and backups: retained for security and legal purposes

8. User Rights

You have the right to:

• Access your personal data
• Update or correct your data
• Request deletion of your account
• Opt out of marketing communications

Requests can be made via your account settings or by contacting us at:
Contact Page

9. Sensitive Data Handling

As a matrimonial platform, we may process sensitive personal data such as relationship preferences, ethnicity, religion, and personal attributes. This data is used strictly for matchmaking purposes and is handled with appropriate safeguards.

10. Security

We use industry-standard security measures including encryption (SSL/TLS), secure infrastructure, and access controls. However, no system is completely secure, and we cannot guarantee absolute protection.

Sensitive financial data is processed via third-party providers and is not stored on our servers.

11. Communication & User Content

Messages, chat, and user interactions are part of the service. Users should exercise caution when sharing personal information.

12. Social Login

If you sign in via Google, Facebook, or other providers, we may collect:

• Email address
• Name
• Basic profile details

This data is used solely for account creation and login functionality.

13. Business Transfers

In the event of a merger, acquisition, or asset transfer, user data may be transferred as part of the business assets.

14. Changes to This Policy

We may update this policy periodically. Significant changes will be notified via email or platform notifications.

15. Contact Us

For privacy-related inquiries:
Contact Page